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Delivery & Returns





Delivery within 3-4 working days within Europe. Worldwide delivery within 7 working days. All orders until 6pm will be processed & sent on the next working day.

100% satisfaction guarantee

We stand behind everything we sell. If you are not satisfied with your Playbrush, you can return it for a replacement or refund (excluding shipping and handling costs). Items must be returned within 30 days of purchase.

The guarantee of Playbrush does not cover ordinary wear and tear or damage caused by improper use or accidents. If your item has a manufacturing defect with the material or functionality, you can return it at any time. 

Returns have to be sent to:
Playbrush GmbH
Kettenbrückengasse 5/23
1050 Vienna
UK customers:
Playbrush GmbH
103c Camley Street, Kings Cross
N1C 4PF London 
United Kingdom 

Any questions

If there is anything else you want to know, please do not hesitate to contact us at:

Bulk orders

If you want to order 5 units or more, we are happy to send you a separate offer. In this case please send an email to: